Gasper Vantage is a proactive ATM management solution that
provides maximum visibility of what’s happening in your self-service
network, together with detailed analysis and enhanced reporting
capabilities.
When deployed across your network,
Gasper Vantage provides:
• Highest levels of availability
• Increased help desk efficiency
• Lower service costs due to fewer unscheduled or unnecessary
call outs
Gasper Vantage monitors changes in the status of your self-service
network, everything from when an ATM goes into supervisor
mode, is low on cash or when it’s about to run out of receipt
paper. Gasper Vantage then provides an automated, intelligent
response, based on a combination of our experience, knowledge
base and customer-specific business rules. And all this automatically
– without any help desk intervention!
Gasper Vantage tracks the progress
of the fault all the way through to resolution, keeping track
of activities and escalating automatically when expectations
are not being met. All actions are logged in the Gasper Vantage
database, enabling you to see what’s happening at the touch
of a button with a complete audit trail.
Whether it’s checking the status of faults or monitoring availability,
Gasper Vantage is continually gathering important information
about your ATM network – information that you can use to optimize
the network’s performance.
Gasper Vantage offers both standard
and customized reporting capabilities, which can be utilized
at any time. Every network is unique, so our reporting facility
offers maximum flexibility. Our standard reports can be customized
to include whatever performance data you need to optimize
the availability and performance of your network.
Gasper Vantage is a multi-vendor solution. Customers currently
use Gasper Vantage to manage self-service terminals from all
major manufacturers, including NCR, Diebold, Wincor and Fujitsu
among others. Because it can be used to manage and monitor
any status-generating device, Gasper Vantage enables you to
manage your entire network with a single solution.
Gasper Vantage is perfect for any
size of network, from just a few ATMs to tens of thousands.
The solution is completely scalable, so you can expand your
ATM management capabilities as your needs grow.
Gasper Vantage offers a comprehensive
range of modules, which together provide the most complete
solution for all your technical and business needs. |